CRM & SMS
Club Systems' CRM helps you manage member relationships with ease, offering performance tracking, automated engagement, and appointment scheduling. The two-way SMS feature allows for real-time communication with members and prospects, enhancing engagement and ensuring quick, efficient interactions for better retention and conversions.
Streamline Member Engagement with CRM & SMS
Club Systems' CRM offers a comprehensive solution for managing member relationships and optimizing your club's operations. Track team performance, set goals, and boost sales success by aligning efforts with organizational objectives. Automated communication features ensure consistent engagement with both current members and prospects, improving retention and conversion rates. Schedule and manage appointments with ease, and reduce no-shows with automated reminders.
The two-way SMS feature allows for real-time conversations, enhancing engagement and building stronger member relationships. Send automated reminders, promotions, and updates while still offering personal responses, blending automation with a human touch. All messages are tracked within the CRM, allowing for efficient follow-ups and a complete communication history.
Features
Performance Tracking and Goal Setting
Managers can set and monitor performance goals for their team, track individual achievements, and identify areas for improvement. This capability helps in aligning team efforts with organizational objectives and driving overall sales success.
Automated Member and Prospect Engagement
Streamlines communication with both current members and potential prospects by automating engagement activities such as renewal reminders, promotional offers, and follow-up tasks, boosting retention and conversion rates.
Appointment Scheduling
Reps can use the CRM’s scheduling features to set up and manage appointments with prospects and members. Automated reminders and confirmations reduce no-shows and ensure that all parties are informed and prepared.
Two-Way SMS: Engage and Connect in Real Time
Club Systems' two-way SMS feature enhances communication with members and prospects, allowing for instant, direct conversations. Whether automating reminders or engaging in personal dialogue, this tool ensures quick responses, better relationship-building, and efficient interaction tracking—all from one platform.
Two-Way SMS Features
Real-Time Communication
Enables instant, direct conversations with members and prospects through SMS, facilitating quicker responses and more efficient interactions compared to traditional communication methods.
Enhanced Engagement
Allows for two-way dialogue, meaning recipients can reply to messages, ask questions, or provide feedback. This interactive communication fosters better engagement and relationship-building.
Automated Messaging with Human Touch
The CRM can automate SMS campaigns for reminders, promotions, or updates, while still allowing for personal, real-time responses to individual inquiries or replies, blending automation with personalized service.
Convenient and Accessible
SMS is often preferred for its simplicity and accessibility, ensuring that communication reaches recipients even if they’re on the go, increasing the likelihood of timely responses and actions.
Improved Tracking and Follow-Up
Messages and replies are tracked within the CRM, providing a complete history of interactions. This helps sales reps and managers monitor communication effectiveness, follow up appropriately, and maintain a comprehensive record of all exchanges.
What gym & health club owners are saying
“The return of calls are immediate. When I need something, I usually need it now, and they’re always right there to help. Club Systems makes me feel like a valued customer, not just another number or dollar. Service to me is more important than cost, but with Club Systems, I get the best of both!
Jeff Watson, Owner
Empower Fitness
"Over the last year and a half you guys have been very helpful. I constantly remind myself of how happy I am that I picked Club Systems to handle our billing.I appreciate the consistency of service. Not an easy thing to do."
KEN WELCH, Owner
Point Fitness
“I’ve used Club Systems in my clubs for over 25 years. The products they provide are excellent and the support is phenomenal. Great people…great company. They’re a 10+ on my list!”
GEORGE BROWN, Owner
GB3 Sports Clubs
"I have been with Club Systems for 8 years and 2 clubs. I also have another club software company that I use at some franchised gym (mandated by corporate). So I have first hand experience in comparing Club Systems with the other largest gym software company out there. Hands down, Club Systems beats the competition without hesitation. Club Systems actually answers the phone when you call and doesn’t keep you on hold. If you are looking for a software for your fitness facility, don’t shop around and don’t take my word on it, just call Eric at Club Systems and see for yourself."
RYAN DALTON, Owner
Dalton's Fitness
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