Collections
Turn delinquent payments into delivered revenue with our comprehensive collection service. Using a multi-channel approach, including a live call center, automated processes, and text messages with Instapay links, we make getting paid easy and efficient. Our service operates at no cost to your club while boosting recovery rates.
Effortless Collections to Recover Your Revenue
Turn delinquent payments into delivered revenue with Club Systems' comprehensive collection service. Our multi-channel approach, including a live dial call center, automated processes, and various communication methods, has proven to significantly increase recovery rates and streamline the collection process.
With no-cost access to a live dial call center, your customers receive personalized support, improving collection success. Our automated weekly resubmits help keep payments flowing, while text messages with Instapay links offer a quick and easy way for customers to make payments. Automated emails and direct mail reminders ensure your customers are kept informed, providing multiple touchpoints for effective and efficient collections.
Features
No-Cost Live Dial Call Center
Real-time support through a live call center addresses customer concerns directly, improving collection success rates at no cost to your club.
Automated Weekly Resubmits
Failed payments are automatically resubmitted each week, maintaining cash flow and minimizing delays in collections.
Text Messages with Instapay Links
Send payment reminders via text with convenient Instapay links, making it easier for customers to quickly resolve outstanding balances.
Automated Emails
Regular email reminders keep customers informed about their payment status, helping reduce missed payments and improving efficiency.
Direct Mail Service
Physical mail reminders offer an additional touchpoint for customers who prefer traditional communication, ensuring wider reach and better payment compliance.
What gym & health club owners are saying
“The return of calls are immediate. When I need something, I usually need it now, and they’re always right there to help. Club Systems makes me feel like a valued customer, not just another number or dollar. Service to me is more important than cost, but with Club Systems, I get the best of both!
Jeff Watson, Owner
Empower Fitness
"Over the last year and a half you guys have been very helpful. I constantly remind myself of how happy I am that I picked Club Systems to handle our billing.I appreciate the consistency of service. Not an easy thing to do."
KEN WELCH, Owner
Point Fitness
“I’ve used Club Systems in my clubs for over 25 years. The products they provide are excellent and the support is phenomenal. Great people…great company. They’re a 10+ on my list!”
GEORGE BROWN, Owner
GB3 Sports Clubs
"I have been with Club Systems for 8 years and 2 clubs. I also have another club software company that I use at some franchised gym (mandated by corporate). So I have first hand experience in comparing Club Systems with the other largest gym software company out there. Hands down, Club Systems beats the competition without hesitation. Club Systems actually answers the phone when you call and doesn’t keep you on hold. If you are looking for a software for your fitness facility, don’t shop around and don’t take my word on it, just call Eric at Club Systems and see for yourself."
RYAN DALTON, Owner
Dalton's Fitness
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