Every business owner has to deal with the stress that comes with trying to beat out the competition. And if you own a gym, you know that there are more health clubs, fitness centers, and yoga studios with each passing year. If you have noticed that you aren’t selling as many gym memberships as you’d like, then it’s time to take corrective action. Getting more customers to sign up for a recurring gym membership may feel like the hardest part of owning a gym, but it doesn’t have to be.
To correct your falling membership figures, here are some ways you can bring more people on board.
”Nice to Meet You” Forms
The first step to getting more people signing up for gym club memberships with your gym is by having them fill out a “nice to meet you” form. A “nice to meet you” form is the easiest way to get every little piece of information you need from your prospective client. A lot of people will walk into a gym if they’re interested in joining, so having your receptionist hand them a form as soon as they express interest is key. You can gather their name, email address, age, and other pieces of information. These will be very helpful in the long run, as it’s the easiest way to get to know your potential client. Not only will you make the most of their initial experience, but you can also start building an email marketing list with the contact information you collect.
Don’t Show Off Too Soon
This may sound strange and counterintuitive, but it’s actually very important not to show your potential clients your gym’s facilities right away. You should get to know them personally before showing them any of your equipment and facilities so you’re able to personalize your tour and really show them how they can benefit. Instead of showing off your latest equipment or introducing them to instructors, you can show them how that equipment and instructors will help them meet their fitness goals. So before the tour, figure out what kind of exercises they’ve done in the past and what they like to do, how often they go to the gym and what machines they prefer, what they hope to achieve from coming to the gym, and why they want to do that.
Check In Software for Gyms
This may seem like an extremely minute part of your health club, but it’s absolutely essential to get this right. The latest check in software for gyms can really encourage people to keep coming through your doors. That’s because the best check in software for gyms will allow clients to check in with ease and save your gym staff valuable time they could be spending with clients. As your health club software streamlines the front desk check in area, it will also double as member account management software and billing systems for gyms. Everyone likes the idea of convenience, even when they are going to a gym to work hard. Health club software can automatically bill customers, keep their information on file and up to date, and act as a check in software for gyms. Meanwhile, your team can spend more time talking to potential members, ultimately leading to more memberships down the line.
Remember, the average owner of a gym membership will go to the gym twice a week on average, and their experience at your health club will determine what they tell their friends and family about your facility. If you have found your membership numbers declining lately, then consider the above advice to turn things around, and fast. Getting people through your doors might not be the easiest part of owning a gym, but it isn’t impossible! Take a look at a few of the suggestions listed above and implement them in your gym today!