March 27, 2020
Club Systems will remain open this week as the State of Texas has deemed our company an essential business, allowing us to continue supporting our customers.
We ask all clients of Club Systems to be on the lookout for emails and voice messages being sent in regards to April’s billing. It is imperative that we reach you, so please be sure to contact us back for the requested information.
We hope you are all staying safe and none of your friends, family and members are being affected with this terrible virus.
Missy Lyons, Administrator
March 24, 2020
Due to the ongoing Coronavirus / COVID-19 situation Fort Bend County Texas has issued a Stay at Home order effective from March 25, 2020 thru April 3rd, 2020.
What does this mean for Club Systems?
Club Systems is open for business and functioning on essential staff with most of our folks available, although working from their home.
Will my software continue to operate?
Our server admin group is still maintaining and monitoring server activity as usual and you will continue to have software access.
Will my billing be interrupted?
No. All drafts, billing processes and account funding will continue as usual WITHOUT interruption.
How can you contact Club Systems?
We will be answering phones/returning all voice messages and emails. Please call our office at 800-227-6194. Though we will be doing our best to answer calls on essential staff, you might reach the voice mail system. If so, we encourage you to please leave a message in the mailbox best suited to your need. As well, we have several email addresses listed here for you to reach us: https://healthclubsystems.com/gym-owner-contact/ and/or you can contact your personal representative directly via their email.
Stay safe and please be assured that Club Systems is working for you during this unprecedented time.
Eric A. Speer, CEO