Member Call Center

member call centerSome clubs and facilities will ask us to take calls from their customers with regard to their membership accounts – they essentially want us to act as their billing office and customer support. We have a team of dedicated employees to respond to your member inquiries regarding billing, cancellation, etc.

Included with the Full Service package and optional for the Basic Offer package, our representatives will follow your instructions per your member agreement, to manage customer calls effectively, and we make sure to follow your club’s specific policies.

Contact a Club Systems sales representative for a pricing structure to add this option to the Basic Offer package.